Terms of Service

Last updated: August 28, 2026

Welcome to Vaelora. By accessing or using our website and purchasing products from us, you agree to the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. About Vaelora

Vaelora is an online shop offering bookish products, reading accessories, décor, and curated reading experiences, including our Blind Date With a Book products.

Throughout these Terms of Service, the terms “Vaelora,” “we,” “us,” and “our” refer to Vaelora.

The terms “you,” “customer,” and “your” refer to the person accessing our website or purchasing our products.

2. Using Our Website

By using our website, you agree to use it only for lawful purposes and in accordance with these Terms of Service.

You agree not to:

• Use our website for any unlawful or fraudulent purpose

• Attempt to gain unauthorized access to our website or systems

• Interfere with the operation or security of our website

• Copy, reproduce, or use our website content without permission

• Submit false, misleading, or fraudulent information

• Use our website in a way that could harm Vaelora or other customers

We reserve the right to refuse service, restrict access, or cancel orders if we reasonably believe our website or services are being misused.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, pricing, availability, and other information on our website are accurate.

However, colors and appearance may vary slightly depending on your device, screen settings, lighting, or photography.

We reserve the right to:

• Correct errors or inaccuracies

• Update product information

• Change product prices

• Modify or discontinue products

• Limit the quantity of products available for purchase

We do not guarantee that every product will always be available.

4. Blind Date With a Book

Our Blind Date With a Book products are designed to provide a mystery reading experience.

Customers may select their preferred genre or category, such as romance, fantasy, dark romance, thriller/mystery, or mafia romance, depending on the options available at the time of purchase.

The specific book remains a surprise.

By purchasing a Blind Date With a Book, you acknowledge that you are intentionally purchasing a mystery product and will not know the exact title or cover before opening your package.

Goodreads Information

Customers may have the option to provide their Goodreads profile or reading information with their order.

When provided, this information may be used as a reference when selecting a book, with the goal of avoiding books the customer has already read and helping provide something new to discover.

However, we cannot guarantee that a customer will never receive a book they have previously read or owned. Reading histories may be incomplete, outdated, or may not include every book a customer has read or purchased.

The Goodreads information is therefore used as a helpful reference and does not guarantee a specific book selection.

5. Orders

When you place an order through our website, you are making an offer to purchase the products in your order.

After placing an order, you should receive an order confirmation. Receiving an order confirmation does not necessarily guarantee that your order will be fulfilled.

We reserve the right to cancel or refuse an order for reasons including, but not limited to:

• Product availability

• Pricing or listing errors

• Suspected fraudulent activity

• Incorrect customer information

• Shipping limitations

• Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, we will issue an applicable refund to the original payment method.

6. Pricing and Payments

All prices displayed on our website are listed in U.S. dollars unless otherwise stated.

Prices may change at any time without prior notice.

You agree to provide accurate and complete billing and payment information when placing an order.

By submitting payment information, you represent that you are authorized to use the payment method provided.

7. Shipping

We will make reasonable efforts to process and ship orders within the timeframe stated on our website.

Shipping times are estimates and may vary due to circumstances outside of our control, including carrier delays, weather, holidays, incorrect addresses, or other unforeseen circumstances.

Customers are responsible for providing accurate shipping information.

Vaelora is not responsible for delays or delivery issues caused by an incorrect address provided by the customer.

Additional shipping information may be found on our Shipping Policy page.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Blind Date With a Book purchases are final sale due to the nature of the mystery product, except where otherwise determined for issues such as damage, missing items, or an incorrect order caused by an error on our part.

Other Vaelora products may be eligible for a return or refund depending on the product's condition and the circumstances of the request.

Please review our Return & Refund Policy before making a purchase.

9. Intellectual Property

All content on the Vaelora website, including but not limited to:

• Logos

• Brand names

• Product photography

• Graphics

• Website design

• Written content

• Blog articles

• Product descriptions

• Original illustrations

• Marketing materials

is owned by or licensed to Vaelora unless otherwise stated.

You may not reproduce, distribute, modify, sell, publish, or use our original content for commercial purposes without our prior written permission.

10. User Content and Reviews

If you submit a review, comment, photograph, video, testimonial, or other content to Vaelora, you represent that you have the right to share that content.

By submitting content, you grant Vaelora permission to use, reproduce, display, and share that content for business and marketing purposes, including on our website and social media channels, unless otherwise agreed.

We reserve the right to remove content that is unlawful, offensive, misleading, abusive, or otherwise inappropriate.

11. Third-Party Links and Services

Our website may contain links to or integrations with third-party websites, platforms, payment providers, shipping providers, or other services.

Vaelora does not control and is not responsible for the content, policies, availability, or practices of third-party services.

Your use of third-party services may be subject to those providers' own terms and policies.

12. Disclaimer

Our website and products are provided on an “as available” basis.

While we make reasonable efforts to maintain accurate information and a reliable website, we do not guarantee that the website will always be available, uninterrupted, error-free, or completely free of technical issues.

To the extent permitted by applicable law, Vaelora makes no warranties beyond those that cannot legally be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Vaelora and its owners, operators, employees, and affiliates will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page along with the revised “Last updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms of Service.

15. Governing Law

These Terms of Service will be governed by and interpreted in accordance with the laws applicable to Vaelora and its operations, without regard to conflict-of-law principles.

Any disputes will be handled in accordance with applicable law.

16. Contact Us

If you have questions about these Terms of Service, your order, or our policies, please contact Vaelora through the customer support information provided on our website.

Thank you for visiting Vaelora and supporting our little corner of the bookish world.

Vaelora